How can we help you get the most out of your student information system?
Your success is our priority! That's why we go above and beyond to offer you the best customer support on the market. We want to know that you are using your student information system to its full potential.
CUSTOMER SUPPORT
At Wisenet, we always ensure our customers are well taken care of. With a 97% Support Satisfaction Rating in 2017, we are assured that our customers feel supported. Let us help you get the most out of your student information system and CRM.
REAL INDUSTRY EXPERTISE
Comprised of people with real industry experience in learner management, our support team are on-hand to deliver timely help when you need it. You can also always consult our extensive online resources available to you 24/7.
HELP GROW YOUR RTO
With over 20 years as Australia's leading vendor of software services to the vocational training industry, RTOs of all sizes subscribe to Wisenet's premium applications to successfully manage and grow their businesses.
Our comprehensive self-help, free Resource Centre contains everything you need to know to be successful with Wisenet.
Log a support ticket 24/7 for easy tracking and communication with our Customer Engagement Team. Simply login to submit your support request.
Based on the Wisenet Edition you have subscribed to, customer support is available over the phone.
Tune in to our webinars to learn how to use new features and to get the most out of your Wisenet student information system platform.
One-on-one or group training sessions at your place or ours. Contact us to find out more so that you can get the full benefit of your system.
Speak to one of our Consultants today on how you can leverage their expertise in your business to help you get the best out of Wisenet.
Based on the Wisenet Edition you have subscribed to, support is available through secure screensharing with one of our team members.
Join Wisenet led sessions with other industry contacts to learn new ideas and techniques to maximise your student information system.
Our live in-app chat function allows you to connect with the Customer Engagement team in real-time for one-on-one support.
