Included Additional fees | |||
Support channels | Standard | ||
---|---|---|---|
Resource Centre | |||
Support Tickets | |||
Phone Support | |||
Training | |||
Screen Sharing | |||
Consulting | Standard | ||
Technical specification | |||
System & hosting setup | |||
Module setup | |||
LOL setup | |||
LOL exam setup | |||
Development (ICAS) | |||
Development (SQL server) | |||
Development (testing) | |||
Development (implementation) | |||
Development (training) | |||
Report designs | |||
Generic report generator scripts | |||
Business analysis | |||
Project management | |||
DBA functions | |||
Data migration | |||
Training | Standard | ||
Onsite support | |||
Advanced onsite support | |||
Support after hours (ad hoc) | |||
Support after hours (arranged) |
A variety of additional professional services outside the Software Licence and Support Agreement are available through Adapt IT. For further information and a quote please submit an enquiry call to our call centre to discuss options.