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 Wisenet is a division of Adapt IT

No Worries, Your 5-Point Plan to Higher Education Provider Success

The critical components to consider for your HE Provider to adapt to the new normal

It’s business as (un)usual but after various calls with customers and testing out different applications we have complied five critical action points that will help you come out successful on the other side of the pandemic.

Plan your RTO success in education

Prepare for the JobTrainer Upswing!

Use this time to redeploy idle staff and get prepared for the industry demand.

1. Kickstart your Online Learning Strategy

Now is the time to redeploy your classroom staff to do the necessary implementation of online learning so that you are prepared and organised for new methods of learning and business demands.

  • Intuitive learner experience

  • Content management, roles & permissions

  • Enrolment options & integrations

  • Custom reporting

We recommend that you deploy Moodle as a low cost, accessible and widely used option. Other platforms you can look at include; aNewSpring which is an excellent choice for where there's focus on learner experience, Canvas as an all round general package, and Blackboard.

Wisenet And Moodle
  • E-portfolio
  • File upload
  • Notice & bulletin board
  • Course outlines
  • Assignments
  • Realtime chat
  • Assessments
  • Multimedia resources
  • Evidence gathering
  • Calendar
  • Administration tools
  • Quiz design
  • Video conferencing
  • Forum & discussion board
  • Email
  • Student home page
  • External links

New to Online Learning?

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2. Keep Everyone in the Loop with Voice & Video

The past few months have taught everyone the importance of maintaining engagement, so much so that video calls have become the new normal! With effective communication tools in place, feelings of isolation and fear by remote working is a thing of the past.

We have tried and tested most video conferencing platforms and we suggest Zoom as a solid business tool, and in our experience is far superior to Skype or GoToMeeting, which is more of a consumer product.

A list of video conferencing software to consider for your business:
Adobe Connect

Adobe Connect

Number of Participants:

100

Cost:

$50/month

Screen sharing:

Yes

Group Messaging:

Yes

Speaker Identification:

Yes

Join from app:

Yes

Scheduling in Advance:

Yes

Recording webcam:

Yes

Webinar capabilities:

Yes (fee)

LMS Integration:

Yes

BigBlueButton

BigBlueButton

Number of Participants:

10

Cost:

Free

Screen sharing:

Yes

Group Messaging:

Yes

Speaker Identification:

Yes

Join from app:

Yes (app)

Scheduling in Advance:

Yes

Recording webcam:

Yes

Webinar capabilities:

Yes

LMS Integration:

Yes

Google Meet

Google Meet

Number of Participants:

100

Cost:

Free

Screen sharing:

Yes

Group Messaging:

Yes

Speaker Identification:

Yes

Join from app:

Yes

Scheduling in Advance:

Yes

Recording webcam:

Yes

Webinar capabilities:

Yes

LMS Integration:

Yes

Slack

Slack

Number of Participants:

15

Cost:

$6.67/user/month

Screen sharing:

Yes

Group Messaging:

Yes

Speaker Identification:

Yes

Join from app:

Yes

Scheduling in Advance:

No

Recording webcam:

No

Webinar capabilities:

No

LMS Integration:

Yes

Microsoft Teams

Teams

Number of Participants:

250

Cost:

$5/user/month

Screen sharing:

Yes

Group Messaging:

Yes

Speaker Identification:

Yes

Join from app:

Yes

Scheduling in Advance:

Yes

Recording webcam:

Yes

Webinar capabilities:

Yes

LMS Integration:

Yes

Zoom

Zoom

Number of Participants:

100

Cost:

$9.99/month

Screen sharing:

Yes

Group Messaging:

Yes

Speaker Identification:

Yes

Join from app:

Yes

Scheduling in Advance:

Yes

Recording webcam:

Yes

Webinar capabilities:

Yes (fee)

LMS Integration:

Yes

3. Have Your Website Up and Running

Of course you have a website, everyone does, but is your website delivering? Here are some things to consider for an effective and differentiating website (Blue Corona, 2020).

  • Design. 75% admit to making judgments on a company’s credibility based on website design.

  • SEO. 93% of online experiences begin with a search engine.

  • Accessibility. 63% use a company’s website to engage with businesses.

  • Content. 62% finalise their purchase selection criteria based on digital content.

  • UX. 88% less likely to visit a page based on a single bad experience.

Building and maintaining a website for your organisation in these uncertain times will support all of your digital marketing efforts and online presence. After all, on the other side of the pandemic, there will be a demand in learning and exponential increase in applications.

Wisenet RTO Website Development

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4. Keep in the Know with Powerful Survey Tools

With all the uncertainty at this time, allow some certainty where you can. The best way to do this is by using survey tools.

Keeping a tight leash on the opinions and insights of your staff, learners, and other stakeholders will give you the high quality and actionable direction that you may need to give you peace of mind. 

These simple tools can give you the insights you may need to continuously improve. The below table is a breakdown of the top 4 free survey software that can be used to find out things like:

  • Teaching effectiveness
  • Rigorous expectations
  • Classroom climate
  • Learner engagement
  • Lecturer-learner relationships
Our top 4 free survey software to consider:
Survey Monkey

Survey Monkey

Number active surveys:

Unlimited

Open source: 

No

Free support:

Help centre

Number of questions:

10/survey

Number of response:

100/survey

Multiply question types:

Yes

Integration with Wisenet:

Yes

Cost to upgrade:

$37/month

Survey Gizmo

Survey Gizmo

Number active surveys:

3

Open source: 

No

Free support:

Help centre

Number of questions:

25/page

Number of response:

100/survey

Multiply question types:

Yes

Integration with Wisenet:

No

Cost to upgrade:

$25/month

Lime Survey

Lime Survey

Number active surveys:

Unlimited

Open source: 

Yes

Free support:

Help centre

Number of questions:

N/A

Number of response:

25/month

Multiply question types:

Yes

Integration with Wisenet:

No

Cost to upgrade:

$24/month

Zoho Survey

Zoho Survey

Number active surveys:

Unlimited

Open source: 

No

Free support:

User guide

Number of questions:

10/survey

Number of response:

100/month

Multiply question types:

Yes

Integration with Wisenet:

No

Cost to upgrade:

$20/month

5. Be 100% Cybersecurity Savvy

Working from home has become the new normal, cybersecurity is now more important than ever. Human error is responsible in part for more than 90% of breaches. That means that somewhere in the chain of events leading to a successful cyberattack, an employee made a mistake that could have been avoided (Mimecast, 2020).

Here are some of the mishaps that can occur if you are not completely aware of cybersecurity risks:

  • Loss of important student and staff data
  • Hacking of your HE Provider and personal credentials and passwords
  • Susceptibility to insider threats leading to security breaches

How do we combat these risks and mitigate any associated cybersecurity risks?

We recommend using Mimecast Cybersecurity Awareness Training for the staff at your HE Provider. We use this training at Wisenet and have gained over 200% more awareness in cybersecurity - let’s just say we keep our masks on! 😷

Wisenet Cybersecurity

22 Best Items for a Cybersecurity Checklist

Click Here

TOP TIP!

Choose Vendors That Are Publicly-Listed

Not all software subscriptions are equal, choosing vendors that are publicly-listed acts as a safeguard against unfortunate events that could have a direct impact on your operations. In the interest of you, the customer, and shareholders, a public-listed vendor is at obligation to provide complete transparency, governance, and visibility into operations.

What does this mean for you?

  • Better security in your software investment
  • Improved robustness to avoid instability and promote sustainability
  • Improved transparency such as Wisenet’s published uptime
  • Better uptime thanks to available working capital
  • And the list goes on!

Xero and Microsoft is a typical example of a successful product-holdings company relationship. Xero’s Chief Executive, Rod Drury explained that “software as a service (SaaS) isn't about your technology; it's about your business model” (Xero, 2009). This means more focus on service excellence and increasing your confidence! 

Wisenet is a division of a JSE-listed company, Adapt IT. Being publicly-listed and adopting SaaS is a long-term strategy for the service provider and for you, the customer.