By Erhan Halil, Product Manager at Wisenet.

In today’s digital world, protecting the data that powers our organisations is of utmost importance. Registered Training Organisations handle plenty of sensitive learner data, so it’s doubly important that as a provider you keep your data secure.

At Wisenet, safeguarding your data security is built into everything we do, and we’ve spent a lot of time implementing best practice security to ensure your information is protected and private so you can focus on delivering the best outcomes for your learners.

I've spent over 15 years building platforms that handle sensitive learner data. Allow me to walk you through our processes.

Wisenet’s key security measures

Wisenet’s approach to data security is comprehensive, combining ISO 27001-certified processes, advanced cloud infrastructure, and a security-by-design architecture to safeguard customer and learner information.

Let’s go through our primary measures one by one:

• ISO 27001:2022 Certification - ensures all personnel, systems, and processes adhere to the international standard for information security, backed by independent annual audits. We’re proud to be certified and we take steps to make sure we maintain it.
• Cloud-Native, serverless Secure-by-Design Infrastructure - with built-in separation between Development, Staging, and Production environments in isolated Virtual Private Clouds (VPCs) to minimise attack surface. Our environments work on a digital need-to-know basis, so even the most persistent threats get denied.
• Data Encryption - All data is encrypted in transit (TLS 1.2+) and at rest using AWS Key Management Service (KMS).
• Infrastructure-as-Code - our automated, code-based deployment ensures consistency, security, and rapid patching, and even rollback when needed.
• Access Management processes - ensure each service operates under its own IAM Role at least-privilege level and developer access to production is tightly restricted. We also implement best practice 2-Factor Authentication, which is also mandatory for all AWS resources and administrative accounts.
• Third-Party Validation - including regular penetration testing, mobile app testing, automated monitoring, and managed security services provided by Adapt IT’s cybersecurity partners.
  
  

Why we are secure

All our systems, processes, and people operate within an independently verified security framework. Our stateless, serverless architecture minimises exposure to risk and supports rapid response to threats. Our automation of infrastructure and separation of environments ensures consistent, repeatable security controls across all regions.

But the technology and processes surrounding it is only one part of the story. The best security in the world matters if you have the right people at the controls, and Wisenet’s security strength lies in the combination of technology, governance, and culture.

Through our structure we build in continuous monitoring and external validation to maintain proactive security measures and our distributed, multi-data centre design ensures uptime and resilience even in the face of local outages or global disruptions.

And on a local level, many of us come from the education industry, so we know what’s at stake. We are committed to protecting our customers’ data with the highest standards of security, privacy, and resilience.

It comes down to confidence. Our robust processes, culture, and international partners provide that confidence, and from there education providers can focus on education delivery and business growth knowing their data is safe.

If you’re interested in ensuring best practice in your own systems, you can find further reading with 9 Key Practices to Ensure Data Security in Your Student Management System.